Collaboration technologies deliver practical business applications that save you time and reduce your operating costs.

Converging services through a single delivery method enables seamless communication using desktop or mobile devices.

Frame designs, builds and delivers collaboration solutions which ensure the right information is available to you and your customers — anytime, anywhere.

What you can expect

Collaboration solutions which integrate ICT infrastructure, applications and content to maximise your users’ communication experience and capitalise on your ICT investments.

The right solutions for agile business communications

Frame’s collaboration solutions streamline internal and external business communication by converging services such as telephony, video, conferencing, email, voicemail, instant messaging and presence management.

So, using collaboration technologies, we can help you to, for example:

create audio-visual solutions such as video displays and digital signage
provide virtual meeting rooms and video-conferencing that use the built-in camera in your mobile devices
enhance your telephony system with softphone capabilities, so users can make and receive telephone calls from their desktops and laptops
implement corporate chat and messaging platforms
enable desktop presentation and sharing.

Improved productivity with lower costs

Frame’s collaboration solutions enable you to reap the rewards of reduced communications costs and improved customer interaction and collaborative working by:

enhancing users’ productivity through converged applications that improve personal efficiency and collaboration between individual working teams, wherever they’re located
improving remote access to deliver your enterprise resources to telecommuters and mobile workers
saving money through economies of scale, by combining your voice and data traffic over larger but reduced numbers of telecommunications links
lowering your management costs with centralised remote management, simplified infrastructure and plug-and-play relocation of equipment.

Services to help you build and maintain the most beneficial collaboration platforms

Frame has vast experience in unified communications and collaboration technologies.

With a diverse customer portfolio, we understand the complexity, scope and scale of delivering collaboration solutions, regardless of the number of endpoints and sites to be deployed, whatever industry you’re in.

Integration

Integrating technologies is complex and sensitive.

Frame has the experience and the expertise to integrate your collaboration technologies, without adverse effect on their availability.

For example, you may not be ready transition to, or adopt a new telephony platform. So we can integrate your legacy IP telephony with modern platform components, for successful co-existence and seamless operation. Without disrupting your business operations.

Our consultants, solution architects and engineers are familiar with offerings from various vendors, and choose products so they interoperate seamlessly in your environment. This can be especially useful for organisations with a federated structure or disparate products and platforms.

Technology lifecycle management

Frame can help you upgrade or replace collaboration platforms that are approaching end-of-life, or no longer meet business objectives.

Whether it’s in the form of ICT infastructure advice, ICT strategic planning, or hands-on design and configuration, Frame’s consulting and technology teams can help you secure the ongoing viability of your collaboration platforms.

At whatever stage of your technology lifecycle that you involve us, we take pride in the precision of our:

ICT strategic planning methodology, which ensures you get maximum value from your investment
ICT infrastructure advice and integrated solutions, which focus on designs to satisfy and serve your operations and strategic objectives
project management methodology, which provides the steady-hand needed for handling sensitive projects like these
solution implementation and deployment approach, which ensures minimum dispruption to your business services
managed services, which help optimise provision of your collaboration services.

Vendor product transition

Organisations have all sorts of reasons for changing vendors. Whatever the reason, whatever the products, Frame can help.

Our subject matter experts are up-to-date with the latest trends and offerings from different vendors. Their experience helps them discern what’s going to work best in your situation.

To ensure seamless transition of services, we:

assess the current platform and conduct risk analysis
plan the transition to ensure minimum disruption to service continuity
design and implement the target architecture.

We also advise on options for outsourcing your collaboration services, as well as help you get the most out of your outsourcing arrangements.

Because our consulting and technology teams work together to provide these services, Frame can craft a solution and dimension a project to deliver outcomes that fit your agenda.

That means you’re assured of achieving the outcome you expect, whether it’s cost-effective total cost of ownership, an immediate reduction in OPEX, operations efficiency, or fewer service disruptions.

Get the clarity you need for communication solutions which maximise your business agility

Speak to one of our consultants to find out how Frame’s collaboration solutions can make a difference to your business.

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